Complaints & Support

We answer. Within 24 hours.

Any complaint about content, privacy, payments, or conduct on InfluencerMetric goes to a named contact — with committed response times we hold ourselves to.

Complaints contact

Nahid Saleem

InfluencerMetric

How to file a complaint

grievance@influencermetric.com

Include your account email, what happened, and any links or screenshots.

Timelines we're bound to

Acknowledgement within 24 hours. Resolution within 15 days of receipt.

Privacy & data requests

For privacy rights (access, correction, erasure, consent withdrawal) write to privacy@influencermetric.com or see our Privacy Policy and data deletion page.

If you are not satisfied with the resolution, you may escalate under applicable law — including to your local data-protection authority for personal-data matters. Payment-related complaints follow the Refund & Cancellation Policy.